Return, Exchange & Cancellation
ADHRI – Return, Exchange & Cancellation Policy
At Adhri, each garment is meticulously handcrafted and made to order. Our pieces are created with the utmost care, ensuring exclusivity and individuality in every design. As a result, our policies are thoughtfully structured to respect the artistry and craftsmanship that go into your order.
Owing to the bespoke and made-to-order nature of our garments, we are unable to accommodate returns.We encourage you to review your measurements, order details, and custom requests carefully prior to confirming your purchase.
An exchange will be considered only in the rare instance of a major size concern or a genuine manufacturing defect.Requests must be raised within 48 hours of receiving your order, accompanied by supporting images for our team’s review. Requests received after this period will not be considered. Please note that subtle variations in weave, embroidery, or color are inherent to handcrafted processes and are celebrated as hallmarks of authenticity, not flaws.
Cancellations may be accepted if requested within 24 hours of placing the order.Beyond this window, production begins and we are unable to honor cancellation requests.
We understand the importance of a perfect fit. Where possible, our team will be happy to guide you with alteration solutions to ensure your garment feels as refined as it looks.
For all International shipments, no replacements, refunds, or returns will be processed once the order has been dispatched. Any issues arising from customs delays, duties or International Courier handling are beyond our control and will not qualify for replacement or rectification. Alterations requested for international orders automatically void any possibility of replacement or rectification, without exception.
Note: By placing an order with us at ADHRI, the customer acknowledges and accepts the terms stated in this policy. If any issue arises, please inform us promptly. For any doubts, queries, or concerns, please contact us directly at helloadhri@gmail.com
✨Thank you for choosing Adhri. By supporting artisanal craftsmanship, you become part of a legacy that preserves heritage while embracing timeless elegance. ✨